| Customization: | Available |
|---|---|
| After-sales Service: | Online Services |
| Warranty: | 1 Year |
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Q: Are you factory ?
We have cooperted factory since 2011. We are located in Hefei ,China.
Q: Do you have CE Certificated ?
Yes. CE approved.
Q: What's lead time ?
Machines always be finished on 7 days.
Q: Do you support OEM/ODM?
Yes, we can develop the styles base on customer's requirement.
Q: How to pay Express Charge if order samples ?
If send printer by DHL,FEDEX,TNT or UPS account,We have to calculate freight cost with EXPRESS Company first, before sent
machine,you could pay freight charge directly to our company account
Q:How to better extend the life of the printer ?
A:Before installing and removing ink cartridges, be sure to turn off the printer.
Q:How to better protect the ink cartridge nozzle?
A:When not using ink cartridges, please close the protective cover in time.
Dip a soft paper towel with a small amount of alcohol before using, and then gently wipe the nozzle in one direction.
Q: Can the printer be equipped with photoelectric sensors?
A: Yes, our inkjet printer has an adapted photoelectric sensor. Please consult customer service before purchasing.
Q: Why does the printer screen not work?
A: When you find that the screen of the printer is not working, please calibrate the screen of the printer.
Q: Can the printer print on the bottle?
A: Yes
Q: What should I do if the printer cannot print?
Check whether the rubber ring on the left side of the printer is off (not in the groove).
Check if there the ink cartridge is installed properly.
Switch the nozzle of the printer in the settings.
After turning off the printer, reinstall the ink cartridge.
If you have completed all the above operations and the machine still cannot operate normally, please contact customer
service in time.
Q: The ink cartridge of the printer can print, but the printing is not clear, what should I do?
Check whether the ink cartridge nozzle is clean and dry, and wipe the nozzle carefully with a clean soft tissue.
Take out the ink cartridge when the printer is off, shake the cartridge several times, and stick a clean
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